Refunds

Return Policy Overview:
HRM Appliances operates on an exchange-only policy. We do not offer refunds unless the product is out of stock or unavailable for exchange. Please read below for further details:

Exceptions for Refunds:
Refunds are provided only under exceptional circumstances, such as:

  • Out of Stock: If the exchanged product is out of stock and no suitable replacement is available.
  • Defective or Incorrect Product: In cases where the product received is defective or incorrect and cannot be replaced with the correct item.

Refund Process:
If eligible for a refund:

  • You will be credited for the cost of the item(s) and applicable taxes.
  • Shipping and handling costs are non-refundable.
  • Please allow up to 7 days for the processing of returns and up to two billing cycles for the credit to appear on your credit card statement.

Contact Us:
For any queries regarding refunds, please contact our customer service team at [insert contact email] or call us at 021-34832523. We are here to assist you with any concerns or inquiries.