INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How can I contact customer service?

You can contact our customer service team via email at support@hrmappliances.com or by calling 021-34832523. Our customer service hours are Monday to Friday, 9 AM to 6 PM EST.

Do you offer installation services?

Yes, we offer professional installation services for most of our appliances. You can request installation at the time of purchase or contact our customer service team to schedule an appointment.

Can I change or cancel my order?

If you need to change or cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that we cannot make changes or cancellations once the order has been processed and shipped.

What products do you offer?

We offer a wide range of home appliances, including refrigerators, washing machines, microwaves, ovens, dishwashers, and more. You can browse our full product catalog on our Products page.

What should I do if my appliance arrives damaged?

If your appliance arrives damaged, please contact our customer service team immediately. We will arrange for a replacement or provide instructions on how to return the damaged item. Please keep all original packaging materials.

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